Frequently Asked Questions
Everything you need to know about shopping with Mint Collectables.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy for fashion items?
We offer a 30-day return policy on all unworn items with original tags attached. Please ensure the items are in their original 'mint' condition to qualify for a full refund.
How do I know I am getting an authentic product?
At Mint Collectables, we guarantee 100% authenticity. Every piece in our collection undergoes a rigorous multi-point inspection by our team of fashion experts before being listed.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on your location and are calculated at the time of purchase.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey in real-time.